Terms of service

Welcome to The Divas Ornament. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. General

The Divas Ornament operates this online store and website. Throughout the website, the terms “we,” “us,” and “our” refer to The Divas Ornament.

By using our website or purchasing our products, you agree to be bound by these Terms of Service and any policies referenced on this website.

If you do not agree with these terms, please do not use our website.

2. Products & Product Information

We make reasonable efforts to display our products, images, colors, sizes, and descriptions as accurately as possible.

However, actual product colors may vary slightly depending on your device screen and lighting conditions.

Product availability may change without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.

The price applicable to your order will be the price displayed at the time of purchase.

4. Orders

We reserve the right to refuse, cancel, or limit an order in certain circumstances, including suspected fraudulent transactions, incorrect pricing, product availability issues, or inaccurate customer information.

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable payment provider's processing timelines.

5. Customer Information

You agree to provide accurate and complete information when placing an order, including your name, billing address, shipping address, phone number, and email address.

You are responsible for ensuring that the information provided is correct.

6. Payments

Payments are processed through the payment methods and payment providers available at checkout.

We do not store your complete payment card details on our website.

7. Shipping

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms of Service.

Delivery dates are estimates and may be affected by courier delays, weather, public holidays, or other circumstances beyond our reasonable control.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By purchasing from our website, you agree to the conditions stated in that policy.

9. Intellectual Property

All content on this website, including our brand name, logo, photographs, product images, graphics, text, designs, and other materials, belongs to or is licensed to The Divas Ornament unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

10. Website Use

You agree not to use our website for unlawful purposes or to interfere with the website's security, functionality, or operation.

You must not attempt to gain unauthorized access to our website, servers, systems, or customer information.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other technology providers.

Your use of these services may also be subject to their respective terms and policies.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact

If you have any questions regarding these Terms of Service, contact us:

The Divas Ornament
Email: hello.thedivasornament@gmail.com